FAQ Frequently Asked Questions .
| 1. | What the 3 main goals of All Time Car Rentals? | |
| Â | The 3 main goals of Moroccocars are: | |
|  | • • • |
Excellent prices Excellence in service, and Excellence in commitment & Customer Satisfaction |
| 2. | What are the requirements in order to rent a car from Moroccocars? | |
| Â | The minimum age is 23 for regular cars, 21 for trucks, and 25 for exotic vehicles. | |
| 3. | What kind of services does Moroccocars provide? | |
| Â | Moroccocars provides an airport service (pick up and drop up from the air port can be arranged). Moroccocars also has a 24 hour pick up and drop off service. | |
| 4. | What steps are to be followed if you meet with a collision while in a rental car from Moroccocars Rental? | |
| Â | In Case of a collision the following steps are to be followed: | |
| Â | I. II. |
Report the collision to the police. Call the nearest location of Moroccocars Rental within 24 hours of the collision and report it. |
| 5. | In the case of canceling a rental reservation at Moroccocars, what steps must be followed? | |
| Â | In the case of canceling a rental reservation at Moroccocars, one should first inform the nearest by Moroccocars office, 72 hours before the reserved date. Second, one should keep reservation number ready to avoid hassle. | |
| 6. | If you have a complaint, where should you report it? | |
|  | If you have any complaint about the performance of Moroccocars, you can contact our customer services department by writing to Complaints, Moroccocars Agadir : Bloc D n° 284 Al Houda CP 8000 Agadir/Morocco or by email rent@Moroccocars.net | |
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